Top 7 Benefits of Avaya Phone Systems
By Cameron George Elliott
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If you're looking for a new phone system for your business, you're probably overwhelemed by the amount of information out there. The following presents the benefits of choosing Avaya Phone Systems in seven, easy to manage points.
- Increased productivity
Avaya Phone Systems are reliable and dependable. When your network is down, productivity stops: the phones, fax machines, and email doesnít work. Clients canít reach you, and you canít conduct business.
- Mobility like never before
Avaya Phone System is compatible with a plethora of PDAs, and cell phones connect to the PBX, giving you unparalleled mobility. When sales is on the road, their cell phone acts like their desk phone, and they can use their laptops or PDA to
keep their schedules updated.
Also, with the Find Me feature, if you are away from your desk, the network will call your cell phone.
- Save money and time
Once you connect using Avaya, you only have to worry about one cable. Before, you had two lines to maintain: your phone line and your T1 line. But Avaya Phone Systems creates a converged network, using a single cable to for both data and voice. Itís easier and cheaper.
- Avayaís rich history and tradition
Avaya Phone Systems are part of the legendary Bell labs. No other phone company comes close to matching Avayaís research and development department. The Bell lab produces the best quality product, and when you choose Avaya, you choose a company that produces 5 patents a week.
- Call center
The call center for Avaya Phone Systems is a specialized application that gives your business unparalleled customer service.
When customers call, their information is entered into the database and shows up on agentís computers. This ensures agents have the right information, and each person who calls your business reaches the appropriate person, the right agent for the right customer.
- IP Office
One of the great things about Avaya is that you can create the right system for your company. IP Office is the ideal system for mid- sized companies, in the range of 40 to 50 employees. It has all of the bells and whistles in the larger systems, but scaled down to fit the size and needs of your company.
IP Office is for companies who want to have IP phones in the near future, but either donít have the time or money to make the jump right now. You can install the framework now, keep the system you have, and switch whenever youíre ready.
- Media Servers and Gateway
Avayaís Media Server and Gateway allow business with multiple locations to have a single server. Install one server at the central location, and put a Gateway at each satellite location, and all places will be linked together.
Cameron Elliott is an Telephony specialist at avaya voip phone systems [http://www.phone-systems.biz/voip.php] where he extols the benefits of Avaya
Article Submitted On: February 27, 2006