Think hard about your biggest clients or customers. Can you think of times you have over-delivered for them? Not just things they would expect as standard, but really going the extra mile? If the answer is no, start thinking about how you can differentiate your business and what you can do to show how important those customers are to you.
Keep these principles in mind:
Want help improving your profits? FREE reports to help Small Business Owners stop falling for the myths and start understanding the real rules of profits. Download instantly for fast profit results! Kate Marsden is The Profit Mechanic and gives resources, tools and support to Small Business Owners to improve their profits. Read more about The Profit Mechanic here.
Additional Top7Business Articles from the Customer-Service Category:
Article Submitted On: February 20, 2012
Want To Read More Expert Business Articles Like This?
Join The Free Top7Business Email Alert Today:
© 1998 - Top7Business.com. All Rights Reserved Worldwide.
Reproduction without permission prohibited.