Top 7 Ways To Give Higher Perceived Levels of Service Without Higher Cost

By Christopher M. Knight

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  1. Remember that value perceived, is value achieved. Whether it's real value in your eyes, is irrelevant.

  2. Many times its the items of value, such as employees who care about the customer, that do not cost more, that are valued over lower priced competing products or services, which are similar.

  3. Your secret is in the DETAILS. SMALL things mean everything to many clients. Did you say thank you? Did you smile? Were you on time?

  4. When setting your prices, make sure you can deliver MORE than the customer expects for the value you are charging, so that you always appear to be giving them more than they pay for.

  5. SPEED achieved, can be value perceived.

  6. FOLLOW UP, is the lowest cost way to slam dunk higher perceived value.

  7. Do free seminars for your clients, that educate them on how to get more out of your product or service. Give free demo's.

This Piece Was Submitted By Entrepreneur, Author, Business Builder and Email/Web/Internet Strategist, Christopher M. Knight.

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Article Submitted On: March 06, 1998