This week is National Customer Service Week. As we celebrate the people who pay our bills, I want to give you a few low-cost and no-cost ideas to WOW Customers so that they come back again and again and tell everyone they know.
Myra Golden is an award-winning professional speaker and principal of Myra Golden Seminars, LLC, a customer service training firm serving clients in food and beverage, banking, healthcare, hospitality, and other industries. Her client list includes McDonalds, Johnson & Johnson, Coca-Cola, Frito-Lay, Michelin Tires, Pirelli, and Procter & Gamble, among many others.
For hundreds of ideas for customer service improvement for use in customer service training, visit the customer service training resource portal by going to http://www.totalcustomerservicetraining.com
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Article Submitted On: October 04, 2006
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